Last updated: 2025
AEM Stiwdio (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Who We Are
AEM Stiwdio is a design and planning studio based in Cardiff, UK. We provide planning, design, and technical support for homeowners and property clients across the UK.
2. What Information We Collect
We may collect and store the following personal data:
Your name
Email address
Contact number (if provided)
Postcode or project location
Details about your project (e.g. type of renovation or planning enquiry)
Any files or documents you submit (e.g. sketches or drawings)
3. How We Collect Data
We collect data when you:
Fill in a contact or enquiry form on our website
Submit a lead form via LinkedIn or social media
Contact us via email, phone, or social channels
Schedule a consultation
4. How We Use Your Data
We use your data to:
Respond to your enquiries
Provide quotes, planning advice or consultations
Deliver our design and planning services
Improve our marketing and outreach (non-identifiable data only)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5. Legal Basis for Processing
We process your data under the lawful basis of:
Consent (when you opt in or submit your details)
Legitimate interest (to respond to service enquiries)
6. How We Store and Protect Your Data
Your data is stored securely using encrypted tools and platforms (such as email, cloud services, CRM software).
We retain your data only for as long as needed to provide services or comply with legal obligations.
7. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at: info@aemstiwdio.co.uk
8. Third-Party Tools
We may use third-party tools for lead forms (e.g. LinkedIn), scheduling (e.g. Calendly), or marketing (e.g. Mailchimp). These providers are also GDPR-compliant.
9. Cookies
If we use cookies on our website, a separate Cookie Policy will be displayed upon your visit.
10. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
info@aemstiwdio.co.uk
info@aemstiwdio.co.uk
